Services

Build a New Team -Team building for elected bodies.  The addition of even one new elected official changes group dynamics.  MKPeck Associates designs and facilitates workshops/retreats that build camaraderie, clarify expectations of each other and of staff and jump start a successful board or council.

Set the Course – Strategic planning for elected bodies. Every elected official has dreams they want to see come true and a vision for the community.  This workshop leads the board through the process of setting group goals; designating priorities and developing the reporting mechanisms to make sure those goals are achieved.

Lead in Tough Economic Times –  Prioritizing budget and program cuts. In this economic climate, nearly every local government has dwindling revenues.  In a workshop or retreat setting, learn how to make those difficult decisions about how to prioritize budget cuts and remain accountable to your constituents.

Maximize Appointed Groups and Committees  - Making the most of volunteers.  This workshop will strengthen the relationship with required and optional governmental advisory committees and increase their effectiveness.  Learn when to appoint issue-oriented advisory groups and how to make them successful.

Leadership  - Leadership training for every level.   Boost your effectiveness as a leader.  Learn the defining characteristics and approaches of successful leaders.  Overcome the unique challenges to leading in a challenged economy.

Team Development  - Build a winning team.  Whether it is your executive team, teams within departments or cross-functional, special purpose teams, we can facilitate retreats and team building events that will make your team top-notch and your organization more successful.

Executive Team Excellence - The role of the executive team in the department, the organization and the region.  Executive team members wear many hats—managing a department, operating as a member of the organizational team and representing their local governments in various settings.  Learn to achieve balance and excel in all these roles.

Development Services Center   A customer focused development service center is the ultimate process improvement.   MKPeck has real-world experience designing and supervising one of the nation’s top three, award-winning development service centers.   We can teach you the five principles of building a successful one shop stop or guide you through the process from start to finish.  Award-winning Development Services Center (PDF)

Development Services Center Excellence If you already have a one-stop-shop, we can help you advance it to the next level.  MKPeck can improve your work flow and review processes and show you the steps to excellence.

Communication Plans That Work Organizations need both internal and external communications plans.  We develop successful plans to keep you in touch with your constituents and employees.  Our experts know and use the most current social media.

Meeting Facilitation MKPeck brings practical experience to effective meeting facilitation, for groups of any size.  When you have a meeting that is critical to the future of your organization, MKPeck will facilitate to get the results you need.

Keynote Speaking  
MKPeck Associates have spoken at events around the globe and across America .  When you need a dynamic, engaging speaker, contact MKPeck Associates.

Conference Presentations   Mary Kay Peck has been a frequently requested presenter and panelist at regional and national conferences for over twenty years before a wide range of professional and academic groups.   Consistently rated high by attendee surveys, MKPeck has presented at many return engagements.  Representative Presentations pdf

Community Relations   MKPeck Associates develops strong plans to improve community relations.   We’ll provide you the baseline data to measure community satisfaction and follow up to measure its improvement.   We can represent you with neighborhood organizations and home owners associations.

Process Improvement In this economic climate, it is critical that your organization operate lean.  We will examine your systems and lead you through process mapping and improvement to produce cost-saving benefits.  Do better with less, not just more.

Performance Measurement   MKPeck Associates has produced award-winning performance measurement systems. We know how to deploy performance management in your organization and get the employee buy-in required for success.   

Innovation and Continuous Improvement   Successful organizations build a culture that requires innovation and continuous improvement. MKPeck Associates can provide the training, programs and systems that will take your organization to the next level.

Employee Engagement   An engaged workforce leads to greater productivity and loyalty and decreased turnover.  Learn the principles of successful employee engagement and how to deploy them in your organization.

Customer Service Evaluation and Improvement   The keys to excellent customer service are listening to your customers, communicating with your customers and developing customer service standards.  We’ll show you how to achieve and maintain excellent customer service.

Planning Director Workshop   MKPeck offers half-day to two-day workshops that delve into the challenges unique to planning directors.  These workshops cover practical topics, are participatory events and are guaranteed to take your skills to the next level.  Learn from a nationally recognized former planning director with over twenty-five years experience in the trenches.

Planning Commission Training   We offer introductory and advanced training for planning commissions.  MKPeck Associates has twenty-five years of experience training and working with planning commissioners.   We address topics such as the role of the planning commission; how to conduct effective meetings; planning principles; effective citizen participation and more.

Entitlement and Review Process Improvement  Make your entitlement and review processes operate with predictability and precision.  Learn how to develop and meet service targets.  MKPeck Associates has the hands-on experience to make your review process the best it can be.

The Politics of Planning  It’s essential to know how to build support for the work you are doing.  Hear how to make sure those plans and ordinances get enacted.  Learn how to build coalitions, plan your strategy and manage relationships within and outside the organization to enhance your success.

Energy Efficiency and Conservation Strategies  MKPeck Associates has developed innovative energy efficiency and conservation strategies on an organization-wide basis that have led to substantial financial savings and efficiencies.  Learn how to address energy and water conservation, waste reduction, increase recycling, develop transportation alternatives and incorporate urban design initiatives to make your organization more sustainable.

Energy Funding and Planning  Learn how to maximize the impact of Energy Efficiency and Conservation Block Grants (EECBG).  Special focus is devoted to the EECBG and the funding opportunities it presents for creating and implementing energy and sustainability plans, boosting resident energy conservation, retrofitting housing for low and moderate income families, and the creation and retention of green jobs, etc.